RockVelo d.o.o., Skrilje 36a, 5263 Dobravlje, Ajdovščina (hereinafter: controller) processes personal data obtained from you when you use the website www.rockvelo.com or contact us via the contact form and e-mail address.

Processing of personal data when using the website

The administrator processes your personal data when visiting the website www.rockvelo.com with the aim of monitoring and ensuring the operation and security of the use of the website. This processing is carried out on the basis of our own legitimate interest (f. point of paragraph 1 of Article 6 of the General Regulation on the Protection of Personal Data (GDPR)).

When you visit the website, data is processed:

• about the time of accessing the website,
• your IP address and
• website address.

The processing of this data is absolutely necessary for ensuring information security and the operation of information systems, network and information security, preventing unauthorized access to the operator’s information systems, and responding to computer security threats and incidents. For this purpose, the operator also carries out technical maintenance of websites and services.

In case of suspicion of abuse or criminal acts, the operator may process data about users of websites and online services to an appropriate and proportionate extent for the purpose of identifying and preventing possible fraud or abuse (so-called black list) and, if appropriate, may also forward this data to the authorities authorities.

For more information, please also follow the “Cookies” link, which are an integral part of this Privacy Policy.

Processing of personal data upon contact

The controller processes the personal data you provided in the e-mails sent to the controller’s e-mail address or on the online contact form at www.rockvelo.com, in order to provide you with the information you requested. The processing is carried out on the basis of our legitimate interest according to f. point 1 of paragraph 6 of Article 6 of the General Regulation on the Protection of Personal Data (GDPR).

The data you provide via the contact form or email are:

• contact information (name, surname, company, email address, phone number, which is optional),
• the content of your message;

The controller processes the data for the purpose of communication when you express such a wish. Personal data and contact information are not used for other purposes and are not disclosed to third parties.

User categories

The administrator cooperates with the processors in the technical aspects of the establishment, operation and security of the website. The latter process personal data only exceptionally and to a limited extent (e.g. random access to data when troubleshooting technical problems). The operator has concluded an appropriate processing contract with the IT service provider that enables the operation of the website in accordance with Article 28 of the GDPR.

Retention period

The administrator will process personal data from the contact form until the purpose of their processing is achieved. When storing data about activity on the website (IP address), the processing and storage will only last for the time defined in the Cookies policy, except in the case of incidents and violations. In the latter case, the data is stored permanently.

Individual rights

Related to the described processing of personal data, you can exercise the right to access, correct, delete, limit the processing of personal data or object to the processing.

You can exercise the above rights with a written request, via the online contact form, to info@rockvelo.com or to the address RockVelo d.o.o., Skrilje 36a, 5263 Dobravlje, Ajdovščina.

We will ensure that your rights are exercised within one month of receiving the request, but this deadline can be extended by two months under certain conditions. If we extend the deadline, we will inform you about it and the reasons for it within one month from the submission of the request.

Complaint

The operator strives to process your personal data legally and to protect it with appropriate technological and organizational means.

If you believe that your personal data is being processed by the controller in violation of the applicable regulations governing the protection of personal data, you have the right to file a complaint with the Information Commissioner of the Republic of Slovenia.

Terms of use

RockVelo d.o.o., Skrilje 36a, 5263 Dobravlje, Ajdovščina is the owner of the website and domain www.rockvelo.com.

The website was created with the aim of informing the general public about the company and its services. As a visitor to the website, please observe the conditions listed below. By viewing this website, you confirm that you agree to the terms and conditions and accept them in full.

Responsibility for content

The contents published on this website are informative in nature. The owner of the website will try to ensure the accuracy and up-to-dateness of the information with the necessary care, and at the same time reserves the right to change the content of the website and/or stop supplementing it, at any time, without any prior notice, and thus does not assume any responsibility for updating the data and information on Web site.

The operator does not assume responsibility for any irregularities in the content of published data and information that may have occurred due to changes in legislation, case law, positions of state authorities or other unforeseeable causes, as well as obvious errors in data entry on the website. The owner of the website is not responsible for any damage arising from the use or inability to use the website and the data and information related to it.

The administrator is also not responsible for the form, content and correctness of data obtained through hypertext links that may appear on this website but are not under his control.

Copyright

Based on the Copyright and Related Rights Act (ZASP), RockVelo d.o.o. the holder of material copyrights over copyrighted content in the broadest sense (graphic elements, photographs, illustrations or other presentations of text) published on the website. The author of the promotional photos on the website is Simon Špilar, unless otherwise stated. The font used on the website is from the Google Fonts library.

Any copying, copying, reproduction and any kind of distribution for commercial purposes is prohibited without the written permission of the operator.

Privacy protection

Privacy protection is regulated in more detail by the operator’s Privacy Policy, which is an integral part of these website terms of use.

Cookies

The operator RockVelo d.o.o., Skrilje 36a, 5263 Dobravlje, Ajdovščina uses cookies on the website rockvelo.com to achieve the desired functionality of the website. For this reason, in accordance with the law, the user is obliged to inform about the use of technologies for data storage or access to data stored on his electronic device.

What are cookies?
Cookies are small text files that are used by most websites and are transferred to the device with which the user accesses the website when the user visits the website. With them, unique data about the user or the settings that he has chosen on the individual website are stored on the device. On each subsequent visit, the website will recognize the user’s device and obtain information about the loaded cookie.

Some cookies are necessary for the proper functioning of the website (recognition of the device to adjust the display of content, storage of data about selected cookies, etc.), others are used to monitor the visit or are intended to improve the user experience (e.g. storage of the user’s already selected functionalities, authentication data user in online stores). Cookies, which enable targeted marketing, represent the biggest intervention in the individual.

Cookies on the website

• Necessary cookies

Necessary cookies enable the website to function safely and correctly and for the user to use all its functionalities. The essential cookies used by the website are described below.

Installation of essential cookies

When you visit the website, necessary cookies will be installed automatically, because without them it is not possible to ensure the correct operation of the website and its functionality. If the visitor wants to use the website, he agrees to the installation of necessary cookies, but this setting cannot be changed.

Data collected by necessary cookies is not forwarded to third parties.

• Analytical cookies

RockVelo d.o.o. to optimize the website, it uses the analytical software tool Google Analytics from Google LLC, which enables cookies for the purpose of obtaining information about how visitors use the website (number of visits and displayed pages, geographical location of the user, time of visit, identification of browsers and keywords that lead to the site, navigation problems, etc.) Data is collected with the aim of improving the website and ensuring a good user experience.

It should be pointed out that the data obtained through these cookies do not represent personal data, as IP addresses are automatically anonymized, which does not allow conclusions about the user’s identity. More information about the so-called IP masking can be obtained at the link.

Installation and management of analytical cookies

The installation of the described analytical cookies on the user’s device is not carried out automatically, but based on the given consent for their installation. Consent is given on the banner that appears when entering the website. If the user does not give consent, the obtained information about the visit is not saved. The user can also subsequently disable or install these cookies at will by clicking on “Manage cookies”.

You can also manage cookies in your web browser.

RockVelo d.o.o. uses the collected statistics from analytical cookies only for its own purposes and does not share them with third parties.